Privacy Policy gojudi99

1. Introduction

gojudi99 ("Platform", "we") is an online betting platform that provides slots, live casino, sports betting and esports services to Malaysian players. We take our responsibility to protect the personal data of every user who registers and uses our services seriously.

This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, transfer and disclosure of your personal information. By using the gojudi99 website and any services provided under it, you acknowledge that you have read, understood and agreed to the terms set out in this Policy.

This Policy applies to all individuals who register an account, visit the website or interact with the gojudi99 platform through any available channel. If you do not agree with any part of this Policy, you are advised not to continue using our platform.

2. Information Collected

In the course of registration, verification and platform use, gojudi99 may collect various types of personal information. This collection is done directly from you or through automatic technology when you use our website.

Identity and Account Information:

• Full name as shown on your identity card or MyKad
• Identity card number (MyKad) or passport number
• Date of birth — to confirm you are 21 years of age or older
• Username and password (stored in encrypted form)
• Email address and mobile phone number
• Current residential address

Financial Information:

• E-wallet account details such as Touch 'n Go eWallet and DuitNow
• Bank account information for FPX online banking transactions
• Crypto wallet addresses (USDT, BTC, ETH) used for deposits or withdrawals
• Deposit and withdrawal transaction history

Usage and Technical Information:

• IP address and geographic location based on IP
• Web browser type and device operating system
• Game session data, betting activity and account activity
• Access logs and system diagnostic information

3. Purpose of Data Collection and Use

gojudi99 uses collected personal information solely for legitimate purposes related to platform operations and user protection. We adhere to the principle of data minimisation — only information that is necessary is collected.

Primary purposes for data use include:

• Processing and verifying new account registrations
• Identity verification (KYC) to ensure compliance with international licensing requirements
• Processing deposits and withdrawals securely
• Providing 24/7 customer support in Malay and English
• Detecting and preventing fraud, money laundering and security threats
• Managing active bonus, VIP and promotion programmes
• Analysing usage patterns for platform improvements
• Fulfilling legal obligations and relevant regulations
• Sending important notifications related to your account and transactions

We do not use your data for automated decision-making that materially affects your rights without human review. Any use of data for marketing purposes will always be based on consent you have provided.

4. Disclosure to Third Parties

gojudi99 does not sell or transfer your personal information to third parties for their own commercial purposes. However, in certain circumstances, we may need to share your information with specific parties to allow the platform to operate properly.

Third parties that may receive limited access:

• Payment service providers and financial gateways that process your transactions
• Game software providers operating under contractual agreements with gojudi99
• Technology infrastructure providers such as cloud services that store data securely
• Regulatory authorities and international licensing bodies when required by law
• Law enforcement agencies if ordered by a court or competent authority

All third parties that receive access to your data are bound by legally binding data protection agreements. They are only permitted to use that information for specifically stated purposes and may not use it for any other purpose.

5. Data Security

The security of your personal information is a priority for gojudi99. We implement multiple layers of technical and organisational security controls to protect your data from unauthorised access, loss, damage or inappropriate disclosure.

Security measures implemented:

• Data encryption using SSL/TLS protocols for all communication between your browser and our servers
• Password storage in hashed format using modern cryptographic algorithms
• Multi-layer access controls to internal systems that store user data
• Continuous security monitoring and periodic system audits
• Two-factor authentication (2FA) protocols for access to sensitive account areas
• A tested incident response plan to handle any data breaches

Although we take all reasonable steps to protect your data, no security system can guarantee complete protection. You are therefore also responsible for ensuring your account password is strong and not shared with anyone.

In the event of any data breach that may affect your personal information, gojudi99 will notify you by email or in-account notification within a reasonable period.

6. Cookies and Tracking Technologies

The gojudi99 website uses cookies and similar tracking technologies to improve the user experience, analyse website traffic and assist in delivering relevant content.

Types of cookies used:

• Essential Cookies: Required for basic website functions such as login session authentication and security. These cookies cannot be disabled.
• Performance Cookies: Help us understand how visitors interact with the website for continuous improvement purposes.
• Functional Cookies: Remember your preferences such as language and display settings to provide a more personalised experience.
• Analytics Cookies: Used to collect aggregated information about website usage for internal reporting purposes.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the gojudi99 platform.

7. Data Retention

gojudi99 stores your personal information for as long as your account is active or as long as it is needed to provide services to you. We also retain certain data for a longer period when required by legal obligations, licensing regulations or to resolve any disputes.

Financial and transaction records are generally retained for the period set by the licensing body and international financial regulations governing our operations. Data related to identity verification (KYC) is also retained for the period required by the relevant authorities.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or destroy that information using recognised methods.

8. Your Rights Over Personal Data

As a gojudi99 user, you have certain rights regarding the personal information we hold. We respect these rights and are committed to processing any related requests within a reasonable period.

Rights you hold:

• Right of Access: You have the right to obtain a copy of the personal information we hold about you.
• Right of Rectification: If the information we hold is inaccurate or outdated, you have the right to request that we correct it.
• Right of Erasure: In certain circumstances, you have the right to request that we delete your personal information, subject to our legal obligations.
• Right to Restrict Processing: You have the right to request that we limit how we process your information in certain circumstances.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format.

To exercise any of the above rights, please contact our customer support team, available 24/7 via live chat or email at [email protected]. We will process your request and a response will be provided through the appropriate channel.

9. Changes to the Privacy Policy

gojudi99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to registered users via email or in-platform notification.

The "Updated" date shown at the top of this page reflects the date the last amendment was made to this Policy. You are advised to review this page periodically to stay informed of how we handle your information.

By continuing to use the gojudi99 platform after changes to this Policy take effect, you are deemed to have accepted and agreed to the amended terms. If you do not agree with the changes made, you have the right to close your account and stop using our services.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how gojudi99 handles your personal information, our customer support team is ready to assist.

Full support is available 24/7 in Malay and English via live chat accessible directly on our platform, as well as by email at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

For requests relating to personal data rights, please clearly state the type of request and include sufficient identifying information to allow us to securely verify your account before processing the request.